Return Policy

RETURN POLICY

If you are not happy with your order for any reason, we will work with the you to fix the problem. This may result in a partial refund, full refund, and/or replacement, depending on the situation. Your satisfaction is of utmost importance.

We 100% guarantee that all our products, perishable and non-perishable, will arrive in the best quality and conditions. Any items you deem unsatisfactory due to damage or freshness can be sent back with a full refund. However, please note there is a 14 day return policy since we want to ensure that any returns are still returned fresh. Please do not discard any items you wish to file a complaint about.

Please contact us first about your complaint to get approval before returning any item. If an incorrect address has been submitted to us the customer will be held liable if their order is returned back to us. If this situation occurs the order will be processed as a return and the order will be refunded minus the shipping cost and a restocking fee. Any perishable orders that have been damaged because of a return will not be refunded.

 

CONTACT INFORMATION

Questions about the Return Policy should be sent to us at info@tastefff.com